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Reply to a difficult email calmly

Draft a professional reply to a tense or angry email that acknowledges, clarifies and moves forward.

ChatGPTEmailRuleStack original

Written for GPT-6 (ChatGPT) · Updated 2026-10-16

Note: Review and test before use. Provided as is, without warranty. See Terms.

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Draft a reply to the email below. My goal: [goal, e.g. keep the client, decline the extra scope politely]. Facts: [facts]. Tone: calm, direct, warm. Acknowledge their concern, state the facts without blame, offer [option], and end with a clear next step. Under 150 words. Email: [paste]

Replace everything in [square brackets] with your own details.

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